At Outdoor Gear Shop, we understand that getting your gear on time is crucial for your outdoor adventures. That’s why we’ve streamlined our delivery process to ensure you receive your orders as quickly and efficiently as possible. Whether you’re gearing up for a weekend camping trip or preparing for a long expedition, we’ve got you covered.
Shipping Options
We offer two main shipping options to cater to your needs:
- Standard Shipping: For those who need their gear quickly, we offer standard shipping via DHL or FedEx. This option typically takes 10-15 days after dispatch. The shipping fee is $12.95.
- Free Shipping: For orders over $50, we provide free shipping via EMS. This option usually takes 15-25 days after dispatch. It’s perfect for those who are planning ahead and want to save on shipping costs.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. We ensure that your items are carefully packed and ready for dispatch as soon as possible.
Global Reach
We are proud to serve adventurers worldwide. Our shipping services cover most regions, excluding some parts of Asia and remote areas. No matter where you are, we strive to get your gear to you in a timely manner.
Customer Support
If you have any questions about your order or need assistance with delivery, our customer service team is here to help. You can reach us at [email protected]. We are committed to providing you with the best shopping experience possible.
Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you need to return an item, you can do so within 15 days of receiving your order. Please refer to our Returns Policy for more details.
Thank you for choosing Outdoor Gear Shop for your outdoor gear needs. We look forward to being a part of your next adventure!